Financial Services Guide

Date: 22 February 2024

 

What is the purpose and content of this guide?

This Financial Services Guide (FSG) is an important document provided to you to give you information about the financial services that we offer you. The FSG is designed to assist you in deciding whether or not to use any of the financial services that are offered in this FSG.

This FSG contains information about who is providing the financial services, how the financial services licensee and other parties are remunerated, details of our internal and external complaints and dispute resolution procedures and how you can access them, and how we will deal with your personal information.

If you need more information or clarification of any matter raised in this document, please contact Associate Global Partners Limited (AGP) by email, telephone or mail (see contact details set out below).

AGP Investment Management’s managed funds

We may provide you with a Product Disclosure Statement or Information Memorandum (Offer Document) in relation to an AGP Investment Management fund, which may be either a registered or unregistered managed investment scheme (Fund). The Offer Document will set out the terms and conditions of investing in the Fund.

We will provide you with a copy of the Offer Document if you wish to consider making an investment in the Fund.

The purpose of the Offer Document is to give you sufficient information to help you make a decision about whether or not to invest in the Fund. The Offer Document contains information about the applicable Fund including the features, benefits, fees and risks associated with the Fund to assist you in making an informed investment decision.

If you want to invest in a Fund, you will need to complete the Application Form attached to the applicable Offer Document. You should consider the applicable Offer Document in deciding whether to invest in a Fund.

The financial services referred to in this FSG are:

1. the provision of general financial product advice in relation to interests in the Fund;
2. dealing in interests in the Fund;
3. dealing in any basic deposit products, hedging products and insurance policies relevant to the Fund; and
4. operating the Fund.

The financial services are offered by:

AGP Investment Management Ltd (ABN 123 611 978) (AFS Licence No. 312247)

Level 12, 2 Chifley Place, Sydney NSW 2000

Telephone: 1300 052 054 (AGP Investment Management Ltd)

We are responsible for the financial services provided including the distribution of this FSG.

When we are providing the general financial product advice referred to in this FSG, we are acting on our own behalf. The other financial services referred to in this FSG are provided by us as responsible entity of the Fund on behalf of Fund members.

Who is AGP Investment Management Ltd?

We hold Australian Financial Service Licence No.312247 and we are the responsible entity or trustee (as applicable) of the Fund. For further information about AGP, please see the relevant Offer Document.

How much do we receive for providing the financial services?

We do not directly charge you for providing financial product advice or other information in relation to the Fund.

Any fees and other costs that are payable to become an investor in the Fund or which are payable once you have become an investor, are outlined in the Offer Document.

We charge the Fund management fees and costs for managing a Fund, which may include a performance fee where the Fund outperforms a benchmark return, and transaction costs that relate to the Fund’s acquisition or sale of assets. Further details of these fees and other costs that are charged to the Fund are outlined in the applicable Offer Document.

You may request particulars of the remuneration or other benefits, but that request must be made within a reasonable time after you are given the FSG and before any financial service identified in the FSG is provided to you.

How will I pay for the financial services?

You will not be required to pay any amount (in addition to the amount that you invest in the Fund) for the financial services described in this FSG, except as outlined in the applicable Offer Document. Any such fees will impact on the returns that are generated on your investment in the Fund.

Who can I complain to if I have a complaint regarding AGP Investment Management’s services?

If you have any complaints about the financial services provided to you by AGP Investment Management Ltd, you should contact AGP Investment Management Ltd first via one of the following methods:

• Email: invest@associateglobal.com.au
• Phone: 1300 052 054
• Mail: AGP Investment Management Ltd, Level 12, 2 Chifley Place, Sydney NSW 2000

The team will seek to resolve your complaint within 21 days.

If you still do not get a satisfactory outcome, you have the right to complain to the Australian Financial Complaints Authority (AFCA):

• Website: afca.org.au
• Email: info@afca.org.au
• Phone: 1800 931 678 (free call)
• Mail: AFCA, GPO Box 3, Melbourne VIC 3001

The Australian Financial Complaints Authority is independent of AGP Investment Management Ltd.

How is my personal information dealt with?

At AGP, your personal information is important to us. We are committed to the principles set out in the Privacy Act and will ensure the privacy and security of your personal information. A copy of AGP’s Privacy Policy is available on www.associateglobal.com, or by contacting AGP Investment Management Ltd on 1300 052 054.

Conflicts of interest

We take our obligation to act in your best interests seriously. We will always ensure that the services that we provide to you are provided efficiently, honestly and fairly, and if there is a conflict between your interest and our interest, we will give priority to your interest. We invite you to contact us if you believe that we have not served your best interest.

Compensation arrangements

We, as the holder of an Australian Financial Services Licence, carry the required Professional Indemnity Insurance for loss or damage suffered because of breaches of relevant obligations under the Corporations Act by AGP Investment Management Ltd. These arrangements satisfy the requirements for compensation arrangements under section 912B of the Corporations Act.

General advice warning

To the extent that any statement constitutes financial product advice, that advice is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should, before deciding to acquire or to continue to hold an interest in the Fund, consider the appropriateness of the advice having regard to your objectives, financial situation or needs and obtain and consider the Offer Document for the Fund.